At Park West, we pride ourselves on having one of the best satisfaction guarantees in the art world.

For our company’s 50th anniversary, we decided to make that guarantee even BETTER.

Starting in 2019, we’re offering our onboard clients a new, industry-leading 50/50/50 Satisfaction Guarantee:

  • 50 years in business.
  • 50 days to return any artwork.
  • 50 months to exchange it.

It’s that simple.
We want you to be able to collect with confidence.
That’s the Park West difference.


* Clients are responsible for all shipping costs for returns and exchanges. No charge if artwork has not been shipped.

Any refund will cover the purchase price—less the original shipping costs. 85% of the refund will be issued back in the original form of payment. 15% will be issued as a buying credit, with no cap or limit, which is valid for 2 years.

Individually commissioned artwork, take-off artwork, and works of art sold at VIP events are not eligible for the 50/50/50 Satisfaction Guarantee. All sales are final at these events.

For more details, contact our Client Services Team at or 1-800-521-9654.

You can find more information about contacting Park West’s gallery consultants or visiting our world headquarters on our CONTACT page.

Follow Us

for breaking news, artist updates, and special sale offers